Leadership Team

Michael - condensedMichael Miles, President / CEO

Michael has been active in the document imaging industry and Enterprise Content Management (ECM) industry since 1997 and has worked at DoxTek for over 16 years. He completed his undergraduate studies at Brigham Young University and received a Bachelor’s of General Studies, Business Management from the Marriott School of Management. Michael is active in the ECM industry and has held various leadership positions in both the Association for Information and Image Management International (AIIM) and the Association of Records Managers and Administrators International (ARMA).

Michael has a passion for using technology to solve business problems. As the leader of DoxTek he is committed to building a lasting company built on a solid foundation of teamwork and customer service.


David - condensedDavid Taylor, CTO

David has been active in the Enterprise Content Management (ECM) industry since 2000 and has worked at DoxTek for over 14 years, leading and implementing projects using technology products from Kofax, EMC, and OnBase. He is an excellent problem solver, leader, and team-builder, with a drive to provide partners, colleagues and customers with insightful expertise to help them improve themselves and their organization. David is an active member of the Project Management Institute (PMI) and has successfully managed projects involving millions of pages, thousands of users and numerous locations domestically as well as internationally.

David completed his undergraduate studies at Brigham Young University and has received dual Masters Degrees in Public Affairs and Information Science from Indiana University. Prior to working with DoxTek, Mr. Taylor was a lecturer at the School of Public and Environmental Affairs at Indiana University where he taught Information Technology Management.

Dwayne - condensedDwayne Ritchie, Executive Vice President of Sales

Dwayne draws on over 20 years of experience in the enterprise software market. He is currently responsible for all sales efforts. Prior to joining DoxTek, he held various senior level sales and sales management positions at Kofax, CorasWorks, OpenText, Hummingbird Corp. and General Electric. He also demonstrated entrepreneurial spirit and leadership skills in launching a successful business venture, securing series A funding, and negotiating its sale to a Fortune 1000 company.

Paramount to Dwayne’s achievements is his sincere interest in developing career long, strategic partnerships and win-win successes with his vendors and customers.


1l5a3953Sonia Conrad, Director of Operations

Sonia leads all operational aspects of DoxTek and its sister company, ScannerSolutions.com – overseeing the company’s key frontline tasks, working to maintain both strategic corporate and department-driven initiatives. During her career and specifically over the past 5 years with DoxTek, Sonia has had a variety of administrative and managerial positions with extensive experience in leadership and mentoring roles.  Throughout those varying roles, Sonia has developed close relationships with both vendor partners as well as with our DoxTek customers.  She has a passion for providing a high level of customer service as she works to develop and strengthen relationships with those with whom she associates.  Sonia thrives on the opportunity to learn and grow both personally and professionally through her varying responsibilities.   Sonia completed her Bachelor and Masters Degrees from Idaho State University, wherein she gained a breadth of knowledge in understanding both the world of business as well as public sector organizations.


1L5A3645Craig Young, Director of Engineering

Craig manages the Engineering and Project Management team, ensuring the utmost care and quality is delivered to each customer. With 22 years of Imaging and IT experience, Craig came to DoxTek with a unique perspective.  Previously employed as a Regulatory Analyst with one of DoxTek’s customers, Craig continually seeks to think of the usefulness to the users as we research and develop solutions to solve their business needs.  As a Certified Records Manager and an active member of ARMA International, Craig understands regulatory requirements, federal/state mandates, and industry guidelines – which continues to be an asset in carefully crafting the best solutions for our customers.

DoxTek is to be commended for its focus on a comprehensive CompTIA CDIA+ certification program. They are putting first things first— assuring customers a high level of service and employee expertise.

Gene Salois, Vice President of Certification, CompTIA

I love the fact that you put your best people on my project.

Joe Tate, Senior Director of HR, Sorenson Communications

For proven results and timely implementation, partner with DoxTek.

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