Request a quote to discover the cost of additional support services. Every customer has access to the Basic Support level with the option to upgrade to Enhanced or Premium Support.

Basic

  • Phone Support
  • Email Support
  • Web Support
  • Remote Issue Resolution
  • Support Ticket Status and History
  • Issue Escalation to DoxTek Engineering Team as Needed
  • Issue Escalation to Software Manufacturer as Needed
  • Software Upgrade Assurance

Enhanced

  • Quarterly Support Dashboard Report
  • Annual System Health Check
  • System Upgrade Services
  • 20 Hours Professional Services

Premium

  • After Hours Phone Support
  • Onsite Issue Resolution

Support Add-On

  • Staff Augmentation
  • Training Vouchers
  • Conference Registrations
  • Professional Service Hours
  • Business Continuity

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Quote Request Form

  • Select the Support Level your quote would include.
  • Have this service added to your Basic, Enhanced, or Premium Support quote.

For proven results and timely implementation, partner with DoxTek.

Contact DoxTek for help solving your unique needs or fill out the information below and we’ll call you

Call today (866) 678-8400

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